302 Notes
Remember on Tuesday, we read that Lannon and Gurak described three main chracteristics of technical communication as follows:
- Accessibility: The basic idea - users can “get to it” and “understand” it” ( Accuracy – has no mistakes or errors, Clarity – avoids ambiguity, Completeness – includes all necessary information, Concreteness – uses concrete examples and language, Organization – follows sequences that make sense for the situation, Visual effectiveness – uses layout, screen design, color and other graphical elements effectively
- Usability: The basic idea -efficiency – allows readers to perform the task or retrieve information as quickly and easily as possible
- Relevance: The basic idea – audience focus - maintains a focus on the specific audience for whom the information was composed.
keep these in your head as we move on today, we'll come back to them later
What did you think you'd get out of coming to college?
What do you think about when you think about technical and professional writing?
