WSU Creamery - Ferdinand's Ice Cream Shoppe.

We always welcome visitors to the Marc P. Bates Observation Room to witness
our cheesemakers in action as they make Cougar Cheese and Ferdinand's
Ice Cream. While enjoying a snack from Ferdinand's, relax in a comfortable
chair to watch special videos that show the entire process of cheese
and ice cream production at the WSU Creamery.


Group of children on a self-guided tour of the WSU Creamery.
Self-Guided Tour:

The observation room is open to the public during business hours (9:30 a.m. - 4:30 p.m.).
The best time to view cheese production is Monday - Thursday, 10:00 a.m. - 2:00 p.m. (days and times subject to change). To find out when we'll be making ice cream, please call Ferdinand's at (509) 335-2141.

Videos available for viewing:

  • "The Making of Cougar Gold®": An interesting 10 minute video of the Creamery's cheesemaking process.
  • "Ferdinand's Ice Cream": A 5 minute, fun video that shows Ferdinand's Ice Cream being made.

Hosted Visit

The observation room can be reserved for groups of 6 or more people.

Please call Ferdinand's at (509)335-2141 to reserve a specific day and time.

Children on a tour of the WSU Creamery.
Activities for a Hosted Visit:
  • A pictureboard story about cheesemaking is presented to young visitors who may not be interested in the more factual video.
  • "The Story of Ferdinand", a delightful children's storybook, is read aloud to our young visitors.
  • Samples of "squeaky" (fresh) and "aged" cheese curds are served.
  • Ice cream cones may be purchased at a discount and served in the Observation Room. The cones must be ordered in advance and paid for in one transaction.


Purchasing cheese from the WSU Creamery helps support student employees of Washington State University by providing competitive wages and valuable work experiences. A portion of the revenue from the sale of WSU Creamery products is used for educational support of Food Science students.

Click here for a schedule of Upcoming Events

Upcoming Events

Click here for a list of upcoming WSU Creamery events.


Click here to order the Cheese of the Month Club.

Give a gift that's simple to give, yet leaves a lasting impression. The Cheese of the Month Club allows you to give a different cheese every month for three to eight months. You choose the variety and frequency at which they are delivered. At your instruction, we will announce your gift by mailing a certificate letter. Each shipment is a 30 ounce can.
Click here to order.

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WSU Creamery, Ferdinand's Ice Cream Shoppe, PO Box 646392, Pullman WA 99164-6392, 509-335-2141, Contact Us