Washington State University
BUSINESS POLICIES AND PROCEDURES MANUAL

ORGANIZATION
10.08
Revised 1-16
CougarCard Center
509-335-2273

CougarCard

PDF link

IDENTIFICATION

The CougarCard provides identification for Washington State University students, employees, and other affiliated persons for numerous University functions and transactions. The name printed on the CougarCard is the cardholder's official name as it appears in the University's central systems (i.e., no nicknames, aliases, or titles). A CougarCard is the property of the University, authorized for the use of the named person only, and is nontransferable.

Eligibility

Persons from the following groups are eligible to request CougarCards:

Refer to the card types below.

Fraudulent Use

Fraudulent use of a CougarCard may result in disciplinary and/or legal action.

Verify Valid Users

Any service relying upon the card for identification should periodically obtain a current user listing or otherwise verify valid users.

FUNCTIONS

The card may be used for one or more University functions if authorized for the cardholder. The following list of card functions is not necessarily exhaustive:

OBTAINING A CARD

The University requires photo ID issued by a governmental agency in order to provide a CougarCard to a first-time requesting individual. Examples of valid photo ID include: state-issued driver's license, state-issued ID card, U.S. military ID card, U.S. military dependent ID card, and passport.

Campuses

An eligible person may request a card from the applicable campus location indicated below:

WSU Pullman

CougarCard Center on the ground floor of the CUB in room 60; telephone 509-335-2273.

WSU Spokane

Student Affairs Office, Academic Center 130; telephone 509-358-7978.

WSU Tri-Cities

Admissions/Registrar Office, West Building 269; telephone 509-372-7141.

WSU Vancouver

Student Affairs, Student Services Center lobby; telephone 360-546-9788.

WSU North Puget Sound At Everett

Everett University Center, Gray Wolf Hall; telephone 425-405-1600.

Other WSU Locations

Eligible persons at other WSU statewide locations, e.g., research stations, may contact administrative offices, which request CougarCards from the CougarCard Center in Pullman.

WSU Global Campus

Students who have been fully admitted to the WSU Global Campus may request a CougarCard using the request form available at:

http://online.wsu.edu/CurrentStudent/cougarcard.aspx

FOUND CARD

Return a found card to the responsible CougarCard office on the applicable campus as indicated above.

LOST CARD

Deactivate a lost card by accessing the online CougarCard self-service tools at:

http://www.cougarcard.wsu.edu

Cards may also be deactivated by contacting the CougarCard Center Monday through Friday, 8:00 a.m. to 5:00 p.m.; telephone 509-335-CARD (2273).

The CougarCard Center assesses a charge to replace a lost or stolen card. The current replacement fee is posted on the CougarCard website.

CARD TYPES

SUBTYPE

Students

Undergraduate
Grad Student
Professional Student
Medical

Employee, Active or Retired

Faculty
Affiliate (faculty)
Administrative Professional
Staff
Emeritus
Retiree
Hourly

Special Program Titled individually, e.g., Running Start, Intens Amer Lang Ctr.
Community Member Community Member