Washington State University

Revised 8-07
Central Receiving and Delivery

Incoming Freight

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Private freight companies deliver most incoming University freight for Pullman campus departments to Central Receiving and Delivery. Central Receiving and Delivery is located on Dairy Road, which is accessed from Grimes Way.


Purchased Merchandise

Central Receiving and Delivery personnel match the package against outstanding Receiving Reports using the purchase order number on the package label. Central Receiving and Delivery processes the parcel and order as described in 70.14.

Parcels Not Matched to Receiving Reports

Central Receiving and Delivery receives many parcels which cannot be matched to outstanding Receiving Reports. Such parcels may include:

Determining Correct Location

In such cases, Central Receiving and Delivery attempts to determine the correct destination by noting a name or department on the label.

Destination Can Be Determined

Central Receiving and Delivery delivers the item to the indicated location.

A representative from the recipient department signs Central Receiving and Delivery's delivery manifest. Upon signing the manifest, the department becomes responsible for the merchandise in the parcel. This responsibility includes:

Destination Cannot Be Determined

If a campus destination cannot be determined, Central Receiving and Delivery returns the parcel to the off-campus sender.


Mailing Services receives all incoming U.S. parcel post shipments.


Mailing Services forwards insured parcel post packages to Central Receiving and Delivery. (Mailing Services assumes that insured parcels are purchased merchandise which must be matched with Receiving Reports.)

Uninsured Parcels

Mailing Services sends uninsured parcels directly to the designated individual or department. Department personnel are to follow procedures outlined in 70.14 for "Merchandise Received Directly by Departments," if the department receives a parcel from Mailing Services for purchased merchandise.

COD Parcels

Central Receiving and Delivery pays the merchandise, freight, and COD (collect on delivery) service fees for all COD parcels which arrive on their dock. Central Receiving and Delivery charges the budget of the administrative unit that ordered the goods. NOTE: COD orders are exceptions to standard policy and are to be used only in exceptional circumstances.

Instruct the vendor that Central Receiving and Delivery must receive the following information to process a COD order:

Purchase order number, and

Contact name of the individual or department requesting the parcel.

Omission of any one of these items will result in a delivery delay.