Washington State University
BUSINESS POLICIES AND PROCEDURES MANUAL

SERVICES
80.45
Revised 3-10
WSU Pullman--Facilities Services, Operations
509-335-9000
WSU Spokane--Facility Services
509-358-7994
WSU Tri-Cities--Facilities Department
509-372-7213
WSU Vancouver--Facilities Operations
360-546-9000

Requesting Facilities Operations Services

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OVERVIEW

Departments may submit requests to the facilities services, operations departments at the WSU Pullman, WSU Spokane, WSU Tri-Cities, and WSU Vancouver campuses for the following services:

Departments may also request notifications from he facilities services, operations departments of building or campus events at WSU Pullman and WSU Spokane, such as fire alarm testing and road closures.

MYFACILITIES (WSU PULLMAN)

Facilities Services, Operations recommends that WSU Pullman departments submit work and notification requests through the myFacilities website. See below for website access requirements. NOTE: At the time of the publication of this section, the myFacilities system is not yet configured to process requests for certain types of services. See below.

WSU Pullman departments unable to access or utilize the myFacilities website may submit work requests to Facilities Services, Operations; telephone 335-9000.

Facilities Services, Operations has created the myFacilities website to operate as the central location for departments to do business with Facilities Services, Operations. Through the myFacilities website, departments may:

The myFacilities website is located at:

https://myfacilities.wsu.edu

Requirements

In order to use the myFacilities website, a WSU Pullman department user must have:

WORK REQUESTS

WSU Pullman

WSU Pullman departments may submit work requests to Facilities Operations for any of the following services:

NOTE: At the time of publication of this section, the myFacilities system supports nonchargeable services, chargeable project management services, and chargeable Heavy Equipment moving services for WSU Pullman. Other chargeable services may be requested through myFacilities by adding comments to a nonchargeable request or by calling Facilities Services, Operations at 335-9000. See below regarding chargeable vs. nonchargeable services.

Submitting Request

To submit a work request, WSU Pullman department personnel:

Work Requests Screen

At the Work Requests screen, WSU Pullman department users may:

Facility
Date submitted
Service category
Status

WSU Spokane

WSU Spokane (WSUS) department users may submit work requests to WSUS Facility Services for any of the following services:

Departments may submit work requests to WSUS Facility Services by telephone to 358-7994, or by e-mail to:

spok.fac.maint@wsu.edu

WSU Tri-Cities

For information regarding requesting services from the WSU Tri-Cities Facilities Department, go to:

http://www.tricity.wsu.edu/facilities

WSU Vancouver

For information regarding requesting services from WSU Vancouver Facilities Operations, go to:

http://admin.vancouver.wsu.edu/finance-and-operations/facility-services

Chargeable vs. Nonchargeable

Facilities services, operations divisions at the WSU Pullman, WSU Spokane, and WSU Tri-Cities campuses perform both no-cost work services and services for which departments are required to pay the costs.

WSU Pullman

Nonchargeable

Work requests for no-cost services at WSU Pullman do not require expenditure authority. Any departmental users with valid Active Directory (Network ID) accounts may submit nonchargeable work requests. See 85.37.

WSU Pullman Facilities Services, Operations usually performs services in the following categories at no charge to departments:

NOTE: Facilities Services, Operations may determine that the department is responsible for the cost of a service in one of these categories. Contact Facilities Services, Operations for assistance and estimates.

Chargeable

Work requests for chargeable services at WSU Pullman must be submitted by department personnel with expenditure authority for the account(s) to which the costs are charged. See 70.02.

For chargeable work services at WSU Pullman, the myFacilities system:

WSU Spokane

Chargeable work services are determined by the Director, WSUS Facility Services. Such services are charged on a time and materials basis or a quoted price set by the Facility Services director.

WSU Tri-Cities

Chargeable work services are determined by the Manager, WSUTC Facilities Department. Such services are charged on a time and materials basis or a quoted price set by the Facilities Department manager.

Departments are to submit all work service requests through the WSUTC Facilities website at:

http://www.tricity.wsu.edu/facilities/

WSU Vancouver

Chargeable work services are determined by the Director, WSUV Facilities Operations. Such services are charged on a time and materials basis or a quoted price set by the Facilities Operations director.

EVENT NOTIFICATIONS

WSU Pullman

WSU Pullman department personnel may submit requests for notification based on the facilities and the following types of events:

The myFacilities system sends e-mail notifications when events are to occur which affect the facilities selected by the requester.

Submitting Request

To submit a request for event notification:

https://myfacilities.wsu.edu

Manage Notices

Select Manage Notices to:

Search Notices

Select Search Notices to view all scheduled events or search for event notices by date, type, project number, and/or facilities.

View Facilities

Select View Facilities to view additional information regarding specific WSU Pullman facilities.

WSU Spokane

WSUS Facility Services sends e-mail notices of maintenance, utility, and building project events to the Riverpoint Campus community through the WSUS and the EWU (Eastern Washington University) listserve.