Washington State University
EXECUTIVE POLICY MANUAL

Executive Policy #30
Approved July 1, 2010

WSU Pullman Parking Ticket Disposition Policy

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OVERVIEW

The University has established internal policies regarding the disposition of tickets for parking violations at WSU Pullman, in accordance with the authority established in WAC 504-15-810. The policies are implemented by Parking and Transportation Services, referred to in this policy as Parking Services.

Goals

The goals of the ticket disposition policy are:

This ticket disposition policy complements the due process regulations provided in WAC 504-15-860. The ticket disposition policy includes the waive policies described in the table below. A patron who receives a parking ticket may pay the ticket, request a disposition of the ticket (which may include a reduction of the ticket), or appeal the ticket. Any patron who is not satisfied with the University's action in response to a disposition request may appeal the ticket according to the appeal process described in WAC 504-15-860.

The disposition policy allows Parking Services to waive one parking ticket per patron per eligible violation per annual permit cycle in conformance with the waive policies below.

Documentation

Parking Services must document the waiving of a parking violation fee. The documentation must include:

Ticket Waive and Appeal Deadline

In order to receive consideration for a ticket waive or appeal, the patron must contact Parking Services within ten days of the issuance of the violation ticket.

Exception

Parking Services may extend the deadline if the patron did not receive a ticket on the date of the violation (e.g., the ticket was removed from the vehicle's windshield by weather or people), and the first notice he or she received was the ticket late notice.

DEFINITIONS

All definitions in WAC 504-15-100 apply to this policy. The following definitions are also applicable to the waive policies described below.

Annual Permit Cycle

An annual permit cycle is defined as the effective period of an annual permit.

Days

Days are defined as calendar days.

Honor Boxes

Honor boxes are defined as payment boxes with numbered slots which correspond to the numbered spaces in a parking lot or garage. Patrons are to place payment for the parking fees in the applicable slots.

One-Hour Parking Program

The One-Hour Parking Program is defined as special rules which allow residence hall patrons and parents to park in specified locations for one hour to facilitate moving in and out of University residence halls. The One-Hour Parking Program rules are effective fall and spring semesters the week prior to the first day of class and during finals week at semester end.

Permit Vending Machines

Permit vending machines are defined as machines in parking lots or garages that sell temporary permits. The sign at each machine provides the applicable rates and indicates when the rates are valid.

Permit Holder

The permit holder is defined as the patron who purchased and is responsible for the proper use and display of the permit.

10-Day Select Permit

A 10-day select permit is defined as a daily permit that allows a patron to park in a specified University parking zone for ten select days. The patron activates the permit by writing the dates that he or she intends to use the permit in the applicable date fields as needed.

Valid Parking Permit

A valid parking permit is defined as a permit, e.g., commercial, disability, departmental, purchased prior to a violation and displayed prior to the permit's expiration date.

WSU-Issued Disability Permit

A WSU-issued disability permit is defined as a valid parking permit which allows the patron to park in specified locations. For specific disability parking locations, refer to the Parking Services Disability Parking website at:

http://www.parking.wsu.edu/DisabilityParking

WSU-issued disability permits include:

Waives

"P" Waive (Permit Waive)

A "P" waive (permit waive) is defined as a waive of a parking ticket when the patron produces a permit that is valid for the zone where the ticket was issued.

"V" Waive (Visitor Waive)

A "V" waive (visitor waive) is defined as a waive of a parking ticket for the first #4 "no permit" violation by a visitor to the University. (See item 8 below.)

"A" Waive (Administrative Waive)

An "A" waive (administrative waive) is defined as a parking ticket waive for a violation not covered by "P" and "V" waives. "A" waives include parking ticket waives for violations caused by equipment malfunction, signage errors, and data entry errors. "A" waives also include waives for the removal of late fees, inoperable vehicles, health and safety matters, and customer service instances for the One-Hour Parking Program and user education.

WAIVE POLICIES

Item

Violation

Case

Waive Policy

WAC Reference

Comments

1

#1
Meter Violation

Permits which are valid at meters, e.g., commercial, disability, departmental permits

If the permit holder produces a valid permit within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount for the rest of the annual permit cycle.

WAC 504-15-810

Most of these cases are related to disability permits; some are related to commercial or departmental permits.

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

2

#2
Overtime in a Time Zone

Permits which are valid at meters, e.g., commercial, disability, departmental permits

If the permit holder produces a valid permit within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount for the rest of the annual permit cycle.

WAC 504-15-810

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

3

#2
Overtime in a Time Zone

One Hour Parking Program

During the effective dates of the One Hour Parking Program, a Parking Services supervisor level and above may waive a #2 violation for a parent or resident student as an "A" waive within 10 days of issuance.

WAC 504-15-810

The goal of the One Hour Parking Program is to facilitate students moving in/out of residence halls. See:

http://www.parking.wsu.edu/OneHourParking

4

#3
Improper Display

All

Parking Services may waive a first violation within 10 days of issuance as a "P" waive once every annual permit cycle. Parking Services educates the patron regarding how to properly display the permit. The patron agrees to display the permit properly.

See WAC
504-15-520 for "display" methods.

Parking Services may allow this waive once every annual permit cycle due to occasional problems with suction cups.

5

#4
No Permit

Non-visitor without an annual zone permit; vehicle is cited in a WSU Zone Parking System lot

If the patron purchases an annual permit within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive.

N/A

 

6

#4
No Permit

Non-visitor without a University Housing parking permit; vehicle is cited in a University Housing lot.

If the patron produces a University Housing parking permit within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive.

N/A

 

7

#4
No Permit

Permit holder

If the permit holder produces a valid permit for the zone within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount for the rest of the annual permit cycle if a valid permit is verified within 10 days of issuance of the violations.

WAC 504-15-810

Parking Services typically allows this waive when a permit holder forgets to display a permit and/or brings a different car to campus.

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

8

#4
No Permit and
No Permit This Area

Visitors Only

Upon request, Parking Services may waive a visitor's first violation within 10 days as a "V" waive in accordance with the referenced WAC section. Parking Services informs the visitor where she or he may purchase a visitor permit upon his or her next campus visit.

WAC 504-15-810

 

9

#4
No Permit

Non-Visitor,
10-Day Select Permit

Parking Services may write the date of violation on a "10-Day Select" permit and waive the first violation only as a "P" waive within 10 days of issuance. For subsequent violations, Parking Services may write the date of violation on a 10-day select permit and reduce the fine to the established amount.

N/A

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

10

#10
Disability Zone

A valid WSU zone permit is required and no state disability permit is displayed. The permit holder neglects to display a valid permit already in his or her possession.

If the permit holder produces a valid WSU-issued disability permit within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount for the rest of the annual permit cycle if a valid permit is verified within 10 days of issuance of the violations.

WAC 504-15-810

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

11

#10
Disability Zone

A state-issued disability permit is required. The permit holder neglects to display a valid permit already in his or her possession.

If the permit holder produces a valid state-issued disability permit and state-issued disability identification within 10 days of issuance of a violation, Parking Services may waive the first violation within 10 days as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount if a valid permit and identification is verified within 10 days.

WAC 504-15-810

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

12

#16
Non-Payment in Pay Lot

SRC and Tennis Court lots with a pay and display machine.

The patron must produce either a pay and display permit valid for the time he or she was cited or a valid annual permit. Parking Services may waive the first violation within 10 days of issuance as a "P" waive once every annual permit cycle. Parking Services may reduce all other violations to the established amount if a valid permit is verified within 10 days.

WAC 504-15-810

Parking Services may allow this waive when a permit holder either forgets to display a permit or brings a different vehicle to campus.

For established violation reduction amounts, contact the Parking Services office or see the website at:

http://www.parking.wsu.edu

13

#16
Non-Payment in Pay Lot

Fine Arts Garage and Daggy Garage during the effective hours of honor box operation.

Parking Services may waive the first violation only within 10 days as an "A" waive. Parking Services informs the patron of the location and use of the "honor boxes."

N/A

Parking Services may allow this waive when patrons do not "see" the honor boxes or understand the instruction signs.

14

#16
Non-Payment in Pay Lot

Library Garage and Smith Center Garage when garage envelopes are not issued, i.e., during times when pay and display machines are in use.

Parking Services may waive the first violation only within 10 days as an "A" waive. Parking Services informs the patron of the location and use of the pay and display machines.

N/A

Parking Services may allow this waive when patrons do not "see" the pay and display machines or understand the instruction signs.

15

#16
Non-Payment in Pay Lot

Library Garage and Smith Center Garage when garage envelopes are issued.

Within 30 days of issuance of a violation, Parking Services may accept partial payment as payment in full or waive the fine as an "A" waive for the first violation only. Parking Services informs the patron of parking garage policies.

N/A

Parking Services may allow this waive for the first G-ticket (garage ticket) issued only.

16

#15
No Mall Service Permit
and
#17
No Service Permit

Permits which allow parking for service or mall service access, e.g., service, mall service, commercial, disability, departmental permits

If the permit holder produces a valid permit for the zone within 10 days of issuance of a violation, Parking Services may waive the first violation as a "P" waive. This waive is allowed for the first violation only. There is no reduction of fines for subsequent violations.

WAC 504-15-810

Parking Services typically allows this waive when a permit holder either forgets to display a permit or brings a different car to campus.

17

Late Fee

All

A Parking Services supervisor may waive a late fee as an "A" waive based on extenuating circumstances.

N/A

Parking Services must document the reason for waiving the late fee. A late fee is applied after 30 days.

18

All violations except
#11
Fire Zone
and
#10
Disability Zone

Exceptional

Parking Services may waive a parking violation as an "A" waive if the Vice President for Finance and Administration or the President determines such an action is in the best interest of the University.

N/A

 

19

Various

User-activated permits, i.e., in-car meter or scratch permits.

A Parking Services supervisor may waive a violation as an "A" waive and educate the patron. Limited to one waive per individual.

N/A

 

20

Various

Verifiable equipment malfunction or signing error.

A Parking Services supervisor may waive the ticket as an "A" waive and correct the equipment malfunction or error.

N/A

 

21

Various

Health and safety

The Director of Parking Services may waive the violation as an "A" waive.

N/A

 

22

Various

Inoperable vehicle

A Parking Services supervisor may waive the first violation as an "A" waive if the patron reports the vehicle as inoperable prior to receiving the ticket.

N/A

Parking Services allows a patron 24 hours to remove an inoperable vehicle parked in a permit zone. Parking Services allows a patron one hour to remove an inoperable vehicle parked in a meter zone, pay facility, service zone, or timed area. A Parking Services supervisor may allow a patron an extended time period to remove an inoperable vehicle.