Business Policies and Procedures Manual
Revision Letter Number One Hundred Seventeen
This BPPM revision includes the following changes:
Shipping Services 80.15
While the Request for Shipment of Merchandise form is still used to ship outgoing packages or
to return items to vendors, Receiving, Delivery, and Shipping has discontinued its use to
settle damage claims or reroute misdirected parcels.
Incoming Freight 80.27
Receiving, Delivery, and Shipping has added instructions for processing COD parcels.